Club Welfare and FA Respect

The Club Welfare team

Alan Hazell is responsible for the Club’s compliance with child protection and welfare requirements involved in running a youth football club.

The Club Welfare Officer Alan Hazell is responsible for the welfare and safeguarding of all members under the age of 18. Three of the Club codes relate specifically to Club Welfare issues, namely:

  • Safeguarding Children Policy
  • Child Protection Policy
  • Complaints and Disciplinary Procedure

These codes can be downloaded from the “Governance & Policies” section on the homepage of this website.

External source of help can be found at

It is important that all the Club’s Age Group Lead Coaches and Team Managers are familiar with these documents and understand the action to take in the event of a concern relating about young players or any conduct/disciplinary issues, raised by members, parents or by players or parents of opposing teams. Please take the time to read these documents and understand them.

FA Respect

As an FA Charter Standard Community Club, we operate to the highest standards set by the FA for youth football clubs. We take the FA Charter and Community Standards very seriously and all players, managers, coaches and spectators are expected to adhere to our codes of conduct and to the FA Respect guidelines.

FA Respect campaign

The Club supports the FA’s Respect Campaign. Respect is the FA’s programme to address unacceptable behaviour in football, on and off the pitch.

Parents and Managers have a hugely important role to play in Respect, as they are not only responsible for their own behaviour, but they can also influence that of their players and other spectators too. It is particularly important that spectators allow the referee to manage the game without being subjected to abuse.

We run training sessions for our Match Day Delegates so that they understand their role in ensuring that the FA Respect guidelines are followed at every game.

FA Heading Guidance

English football will introduce heading guidance across every level of the game from the start of the 2021-22 season. The new guidance, which is specifically focused on training sessions where the majority of heading occurs, has been designed to meet the requirements of each level of English football.

FA heading guidelines in youth football

Codes of Conduct and Policy Statements

There are FA approved codes of conduct for all roles within the Club. Any breach of these codes is handled under the Club’s disciplinary process and should be reported to the Club Welfare Officer, Alan Hazell. The following codes are available for download from the “Governance & Policies” section on the homepage of this website:

  • Code of Conduct for Club Officials
  • Code of Conduct for Coaches
  • Code of Conduct for Parents
  • Code of Conduct for Players
  • Code of Conduct for Senior Players
  • The Club’s Disciplinary Process
  • Anti-Bullying Policy
  • Anti-Discrimination Policy

Match Day Delegates

It is the responsibility of every team in youth football to provide a Match Day Delegate. Any team failing to do so is liable to be fined at least £10 by their league.

At the beginning of the season the Club runs a Match Day Delegate workshop for parents who are willing to take on this role.

Role of the Match Day Delegate

Both clubs home and away, must nominate a responsible adult/member of their club to act as Match Day Delegate on the day of the game. This should NOT be the team manager or coach, but another adult who is at the match.

The responsibility of the Match Day Delegate as defined by the Hertfordshire FA is as follows:

  1. Upon arrival at the venue, the Match Day Delegate from the home team will ask their opponents, who their Match Day Delegate is and make introductions to each other.
  2. Together, they will then report to the match referee at least 15 minutes before the start of the game and introduce themselves to him or her.
  3. The primary responsibility of the home team Match Day Delegate to look after the referee before, during and after the game until he or she leaves the ground. It would be appropriate if the home and away team delegates did the job together.
  4. This would include, showing the referee where the changing rooms and toilets are, directing them to the correct pitch, and possibly offering a drink at half time and after the game and ensuring that their fees are paid.
  5. During the game, each delegate will be responsible for the behaviour of all club members and spectators. If the referee needs to he/she will, during a stoppage in play, approach the match delegate to assist him/her in dealing with any problems that may occur. The Match Day Delegate is not exempt from being reported for misconduct.
  6. Filling in match result cards, checking opponent’s registration cards, confirm result with the match official and sign result card. It would also be good practice for the Match Day Delegate to ensure that the referee is able to leave the ground safely. (Club official or match day delegate to perform this task).
  7. The FA Respect Programme must be considered by the delegate always, and a report form is provided for any issues to be reported to the County Association.
  8. Hertfordshire FA is committed to equality and the County Association Equality Policy must be emphasised and observed always.

Making a complaint

Our Club Welfare Officers Alan Hazell & Martin Tritton are responsible for the welfare and safeguarding of all members under the age of 18, and is the first point of contact for any complaints.

Alan or Martin should be contacted immediately if any concerns exist about the welfare of a child, or if any issues arise at training or at matches, whether it refers to our Club’s parents and players or those of the opposition.

The Club’s Complaints and Disciplinary Process can be found in the “Governance & Policies” section on the homepage of this website.

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